Terms of Use

The last update of this Terms of Use is September 25th, 2024.

PLEASE READ THESE TERMS OF USE CAREFULLY.

THESE TERMS OF USE ARE BINDING.

Welcome to the RedSpy.com website

The contents on this website are provided by RedSpy LLC, a subsidiary of Redrock Technologies Ltd Reg. Number RC1491758 No. 40 Bank Street, Canary Wharf, E14 5AB, United Kingdom(hereinafter referred to as “We,” “Us,” “Our”, “RedSpy”).

By using the Website and/or RedSpy Services, you agree to be bound by the following Terms of Use. Integral parts of this Terms of Use are Privacy Policy, End User License Agreement, Refund Policy, Compatibility Policy, Cookie Policy.

Definitions

• RedSpy software: a mobile application and/or a computer program, description and features of which are provided on the Site.
• Subscription: periodic payments for Software using and/or providing Services on a periodic basis.
• Target device: smartphone, tablet, mobile phone or other similar device, on which the client part of Software is installed.
• Payment information: User full name, e-mail, credit/debit card data, and other information necessary for payment for RedSpy Services.
• Payment service provider: a financial institution, which processes payments for RedSpy Services.
• Lawful access to a target device: user‘s access to a target device, which is owned by this user.
• Cloud control: control of an account executed with the assistance of cloud technologies.
• mAssistance: type of services provided by RedSpy’s specialists.
• Subscription month: paid subscription period that consists of 28 calendar days.

General Provisions

The Site and the RedSpy Services shall be used only in such cases:

• (i) – with the aim of parental control;
• (ii) – by users on their own devices.

To purchase and use the RedSpy Service, you are required to create an account on the Site by providing personal information such as your email address, Billing Information, and a Payment Method.

Subscription

To subscribe to the Service, you should place the order. There are several subscription plans on the Site.

While placing the order, you should complete the Billing Information and the Payment Method.

Support Services

We try to help all of our users. You may get in touch with us about any matters, which belong to RedSpy Services via Live Chat or e-mail.

Billing Procedure

All accounts are set up on a prepaid basis. We must receive payment before any billable product or service is provided and/or activated.

Billing Cycle

Recurring Billing Procedure. We will be charging you at the beginning of your respective billing period (the “payment date”).